Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Jefferson IT is a managed service provider located in Medford, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Jefferson IT serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Jefferson IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Jefferson IT serves Medford and surrounding areas including Ashland, Central Point, and Talent. Major freeways include I-5 and OR-62, with local landmarks such as the Rogue Valley Mall and Bear Creek Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers based on client needs.
FAQ
What services does Jefferson IT provide in Medford, Oregon, and which industries do you specialize in locally?▶
Jefferson IT provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Jefferson IT average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
Jefferson IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Jefferson IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Jefferson IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Jefferson IT look like for a new client, and how long does it take?▶
Onboarding with Jefferson IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Jefferson IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Jefferson IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Jefferson IT and is it per user, per device, or a flat monthly plan?▶
Pricing at Jefferson IT is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews