Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cook Solutions Group is a managed service provider located in Medford, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Cook Solutions Group serves various industries, helping organizations navigate the complexities of modern IT environments.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Cook Solutions Group's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction reflects a commitment to quality service.
Service Coverage Area
Cook Solutions Group serves Medford and surrounding areas including Ashland, Central Point, and Jacksonville. Major freeways nearby include I-5 and OR-62, with local landmarks such as the Rogue Valley Mall and Bear Creek Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Cook Solutions Group provide in Medford, Oregon, and which industries do you specialize in locally?▶
Cook Solutions Group offers a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Cook Solutions Group average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
Cook Solutions Group typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service for clients.
Does Cook Solutions Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cook Solutions Group is equipped to manage cybersecurity and compliance needs for industries requiring adherence to HIPAA and PCI standards.
What does onboarding with Cook Solutions Group look like for a new client, and how long does it take?▶
Onboarding with Cook Solutions Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Cook Solutions Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cook Solutions Group supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cook Solutions Group and is it per user, per device, or a flat monthly plan?▶
Pricing at Cook Solutions Group is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to meet specific client needs.
Customer Reviews