Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Connecting Point is a managed service provider based in Medford, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. By providing reliable support and innovative technology, Connecting Point helps businesses enhance their operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Connecting Point's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Connecting Point serves Medford and surrounding areas including Ashland, Central Point, and Jacksonville. Major freeways in the vicinity include I-5 and OR-62, with local landmarks such as the Rogue Valley Mall and Bear Creek Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Connecting Point provide in Medford, Oregon, and which industries do you specialize in locally?▶
Connecting Point offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Connecting Point average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
Connecting Point typically has a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Connecting Point handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Connecting Point is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Connecting Point look like for a new client, and how long does it take?▶
Onboarding with Connecting Point involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Connecting Point support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Connecting Point supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Connecting Point and is it per user, per device, or a flat monthly plan?▶
Pricing at Connecting Point is generally structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service.
Customer Reviews