Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Sureline Broadband LLC is a managed service provider located in Madras, Oregon, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology support, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Sureline Broadband enhances operational efficiency and ensures data security, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Sureline Broadband LLC's responsiveness and reliability in addressing IT issues. Reviews often mention the company's strong communication skills and commitment to security, contributing to a positive overall experience.
Service Coverage Area
Sureline Broadband LLC serves the Madras area and nearby cities such as Redmond, Prineville, and Bend. The business is conveniently located near Highway 97 and Highway 26, close to landmarks like the Jefferson County Library and the Madras City Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Sureline Broadband LLC provide in Madras, Oregon, and which industries do you specialize in locally?▶
Sureline Broadband LLC provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Sureline Broadband LLC average response time for tickets in Madras, Oregon, and do you offer after-hours support?▶
The average response time for tickets at Sureline Broadband LLC is typically within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Sureline Broadband LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Sureline Broadband LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Sureline Broadband LLC look like for a new client, and how long does it take?▶
Onboarding with Sureline Broadband LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Sureline Broadband LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Sureline Broadband LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Sureline Broadband LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at Sureline Broadband LLC is generally based on a per user or per device model, with options for flat monthly plans that may include different tiers of service.
Customer Reviews