Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PDX Information Technology Services is a managed service provider located in Lake Oswego, Oregon, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, PDX Information Technology Services delivers tailored technology support that enhances productivity and minimizes downtime.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight the responsiveness and reliability of PDX Information Technology Services. Reviews often mention the high level of security and effective communication provided by the team, contributing to a strong sense of trust.
Service Coverage Area
PDX Information Technology Services serves Lake Oswego and surrounding areas including Tigard, West Linn, Tualatin, and Beaverton. The service area is accessible via major freeways such as I-5 and I-205, and is near landmarks like the Lake Oswego City Hall and the Oswego Lake.
Pricing Model
The pricing model for PDX Information Technology Services is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does PDX Information Technology Services provide in Lake Oswego, Oregon, and which industries do you specialize in locally?▶
PDX Information Technology Services offers managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is PDX Information Technology Services average response time for tickets in Lake Oswego, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. PDX Information Technology Services also provides after-hours support to ensure clients receive assistance when needed.
Does PDX Information Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PDX Information Technology Services is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is protected.
What does onboarding with PDX Information Technology Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does PDX Information Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PDX Information Technology Services supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with PDX Information Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews