Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Xerox Corporation is a managed service provider located in Klamath Falls, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and cloud services. By leveraging advanced technology and industry expertise, Xerox Corporation aims to provide reliable support and innovative solutions tailored to the unique needs of their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Xerox Corporation for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring that local businesses feel supported and protected.
Service Coverage Area
Xerox Corporation serves Klamath Falls and surrounding areas including Altamont, Merrill, and Bonanza. The business is conveniently located near Highway 97 and Highway 140, close to landmarks such as Klamath Falls Airport and Moore Park.
Pricing Model
Xerox Corporation typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Xerox Corporation provide in Klamath Falls, Oregon, and which industries do you specialize in locally?▶
Xerox Corporation provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is Xerox Corporation average response time for tickets in Klamath Falls, Oregon, and do you offer after-hours support?▶
Xerox Corporation typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Xerox Corporation handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Xerox Corporation is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Xerox Corporation look like for a new client, and how long does it take?▶
Onboarding with Xerox Corporation involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Xerox Corporation support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Xerox Corporation supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Xerox Corporation and is it per user, per device, or a flat monthly plan?▶
Xerox Corporation generally uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexible budgeting tailored to the client's specific needs.
Customer Reviews