Industries Served
HealthcareEducationFinanceManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Ricoh USA Inc is a managed service provider located in Klamath Falls, Oregon, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, Ricoh USA Inc serves various industries, ensuring that clients receive tailored support to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Ricoh USA Inc for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, contributing to a positive overall experience for businesses.
Service Coverage Area
Ricoh USA Inc serves Klamath Falls and surrounding areas including Medford, Ashland, and Grants Pass. The business is conveniently located near Highway 97 and Highway 140, close to landmarks such as Klamath Falls Airport and Moore Park.
Pricing Model
Ricoh USA Inc typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Ricoh USA Inc provide in Klamath Falls, Oregon, and which industries do you specialize in locally?▶
Ricoh USA Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and finance.
How fast is Ricoh USA Inc average response time for tickets in Klamath Falls, Oregon, and do you offer after-hours support?▶
Ricoh USA Inc typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Ricoh USA Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Ricoh USA Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Ricoh USA Inc look like for a new client, and how long does it take?▶
Onboarding with Ricoh USA Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Ricoh USA Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Ricoh USA Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Ricoh USA Inc and is it per user, per device, or a flat monthly plan?▶
Ricoh USA Inc generally uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews