Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fireserve Broadband Internet is a managed service provider based in Klamath Falls, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, Fireserve aims to provide reliable and responsive services that empower businesses to thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Fireserve for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Fireserve Broadband Internet serves Klamath Falls and surrounding areas including Medford, Ashland, and Grants Pass. Major freeways in the vicinity include Interstate 5 and Highway 97, with local landmarks such as Klamath Falls Veterans Memorial Park.
Pricing Model
Fireserve offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does Fireserve Broadband Internet provide in Klamath Falls, Oregon, and which industries do you specialize in locally?▶
Fireserve Broadband Internet provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Fireserve Broadband Internet average response time for tickets in Klamath Falls, Oregon, and do you offer after-hours support?▶
Fireserve typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Fireserve Broadband Internet handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fireserve Broadband Internet is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Fireserve Broadband Internet look like for a new client, and how long does it take?▶
Onboarding with Fireserve involves an initial assessment of the client's needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Fireserve Broadband Internet support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fireserve supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT support.
How does pricing work with Fireserve Broadband Internet and is it per user, per device, or a flat monthly plan?▶
Fireserve offers a pricing model that can be based on per user or per device, as well as flat monthly plans with tiered options to accommodate different service needs.
Customer Reviews