Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Aspen Technical Services is a managed service provider located in Klamath Falls, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Aspen Technical Services aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Aspen Technical Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Aspen Technical Services serves Klamath Falls and surrounding areas including Merrill, Bonanza, and Tulelake. The service area is accessible via major freeways such as Highway 97 and Highway 140, and is near landmarks like Klamath Falls Airport and Moore Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does Aspen Technical Services provide in Klamath Falls, Oregon, and which industries do you specialize in locally?▶
Aspen Technical Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Aspen Technical Services average response time for tickets in Klamath Falls, Oregon, and do you offer after-hours support?▶
Aspen Technical Services typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Aspen Technical Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Aspen Technical Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Aspen Technical Services look like for a new client, and how long does it take?▶
Onboarding with Aspen Technical Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Aspen Technical Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Aspen Technical Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Aspen Technical Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Aspen Technical Services is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on service levels required.
Customer Reviews