Industries Served
RetailHealthcareFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA A+ CertifiedCisco Certified
Overview
The UPS Store in Hood River, Oregon, provides a range of managed IT services tailored for local businesses. They specialize in supporting small to medium-sized enterprises with reliable technology solutions, ensuring seamless operations and enhanced productivity. Their commitment to customer satisfaction and security makes them a trusted partner for businesses looking to optimize their IT infrastructure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight The UPS Store's responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, making them a preferred choice for managed services.
Service Coverage Area
The UPS Store serves Hood River and nearby areas including The Dalles, White Salmon, and Mosier. It is conveniently located near Interstate 84 and Highway 35, close to landmarks such as the Columbia River Gorge and Mount Hood.
Pricing Model
The pricing model at The UPS Store typically operates on a flat monthly basis with tiered options based on service levels. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does The UPS Store provide in Hood River, Oregon, and which industries do you specialize in locally?▶
The UPS Store offers managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as retail, healthcare, and finance.
How fast is The UPS Store average response time for tickets in Hood River, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does The UPS Store handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The UPS Store provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations.
What does onboarding with The UPS Store look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of services. This process usually takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does The UPS Store support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The UPS Store supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with The UPS Store and is it per user, per device, or a flat monthly plan?▶
Pricing at The UPS Store is generally structured as a flat monthly plan with options based on the number of users or devices, allowing flexibility for businesses.
Customer Reviews