Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DataTel is a managed service provider located in Hillsboro, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on responsiveness and reliability, DataTel serves various industries, helping clients leverage technology to enhance their operations and achieve their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend DataTel for their quick response times and reliable service. The team is noted for their strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
DataTel serves Hillsboro and nearby areas including Beaverton, Tigard, and Forest Grove. Major freeways in the vicinity include Highway 26 and Highway 217, with notable landmarks such as the Hillsboro Stadium and the Intel Jones Farm Campus.
Pricing Model
DataTel offers a flexible pricing structure based on a flat monthly fee, which can be tiered according to the services utilized. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does DataTel provide in Hillsboro, Oregon, and which industries do you specialize in locally?▶
DataTel provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is DataTel average response time for tickets in Hillsboro, Oregon, and do you offer after-hours support?▶
DataTel typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does DataTel handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DataTel has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, helping clients maintain necessary standards.
What does onboarding with DataTel look like for a new client, and how long does it take?▶
Onboarding with DataTel involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does DataTel support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DataTel supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with DataTel and is it per user, per device, or a flat monthly plan?▶
DataTel operates on a flat monthly pricing model that can be tiered based on the services provided, allowing for flexibility in budgeting for IT support.
Customer Reviews