Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cook Solutions Group is a managed service provider located in Hermiston, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Cook Solutions Group serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Cook Solutions Group for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Cook Solutions Group serves Hermiston and surrounding areas including Umatilla, Pendleton, and Boardman. Major freeways in the vicinity include I-82 and I-84, with local landmarks such as the Hermiston Aquatic Center and the Umatilla National Forest.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Cook Solutions Group provide in Hermiston, Oregon, and which industries do you specialize in locally?▶
Cook Solutions Group offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Cook Solutions Group average response time for tickets in Hermiston, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Cook Solutions Group also provides after-hours support to ensure clients receive assistance when needed.
Does Cook Solutions Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cook Solutions Group is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Cook Solutions Group look like for a new client, and how long does it take?▶
Onboarding with Cook Solutions Group involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cook Solutions Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cook Solutions Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cook Solutions Group and is it per user, per device, or a flat monthly plan?▶
Pricing with Cook Solutions Group is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the client's needs.
Customer Reviews