Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Northwest Technology Solutions is a managed service provider located in Happy Valley, Oregon, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, network management, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, they help enhance operational efficiency and ensure data security, providing peace of mind to their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Northwest Technology Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Northwest Technology Solutions serves Happy Valley and nearby areas including Clackamas, Gresham, and Milwaukie. The service area is accessible via major freeways such as I-205 and I-5, with local landmarks including the Happy Valley Park and the Clackamas Town Center.
Pricing Model
The pricing model for Northwest Technology Solutions typically operates on a flat monthly basis with tiered options based on service levels. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Northwest Technology Solutions provide in Happy Valley, Oregon, and which industries do you specialize in locally?▶
Northwest Technology Solutions provides a range of IT services including managed endpoints, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and education.
How fast is Northwest Technology Solutions average response time for tickets in Happy Valley, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Northwest Technology Solutions also offers after-hours support to ensure client needs are addressed promptly.
Does Northwest Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Northwest Technology Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Northwest Technology Solutions look like for a new client, and how long does it take?▶
Onboarding with Northwest Technology Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Northwest Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Northwest Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Northwest Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Northwest Technology Solutions generally follows a flat monthly plan with tiered options based on the services selected. This allows clients to choose a pricing structure that aligns with their specific needs.
Customer Reviews