Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Reliance Connects is a managed service provider located in Haines, Oregon, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, Reliance Connects aims to empower organizations in Haines and surrounding areas to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Reliance Connects. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Reliance Connects serves Haines and nearby communities such as Baker City, La Grande, and Union. Major freeways include I-84 and OR-7, with local landmarks like the Haines City Park and the Oregon Trail Interpretive Center.
Pricing Model
Reliance Connects typically employs a flat monthly pricing model with tiers based on service levels. This structure allows businesses to choose the plan that best fits their needs.
FAQ
What services does Reliance Connects provide in Haines, Oregon, and which industries do you specialize in locally?▶
Reliance Connects offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Reliance Connects average response time for tickets in Haines, Oregon, and do you offer after-hours support?▶
Reliance Connects maintains an average response time of under one hour for support tickets. They also provide after-hours support to ensure client needs are met promptly.
Does Reliance Connects handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Reliance Connects is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Reliance Connects look like for a new client, and how long does it take?▶
Onboarding with Reliance Connects involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Reliance Connects support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Reliance Connects supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Reliance Connects and is it per user, per device, or a flat monthly plan?▶
Reliance Connects utilizes a flat monthly pricing model with tiers based on the services selected, allowing clients to choose a plan that fits their specific requirements.
Customer Reviews