Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMware
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples in Grants Pass, Oregon, provides comprehensive IT services to local businesses, focusing on enhancing operational efficiency and security. They serve a diverse clientele, including small to medium-sized enterprises across various industries. With a commitment to reliable support and innovative solutions, Staples helps businesses navigate the complexities of technology, ensuring they can focus on their core operations.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Staples' responsiveness and reliability in addressing IT issues. Many reviews commend their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves Grants Pass and nearby areas including Medford, Ashland, and Cave Junction. Major freeways in the vicinity include Interstate 5 and Highway 199, with local landmarks such as the Rogue River and Riverside Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Staples provide in Grants Pass, Oregon, and which industries do you specialize in locally?▶
Staples offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving small to medium-sized businesses across various industries.
How fast is Staples average response time for tickets in Grants Pass, Oregon, and do you offer after-hours support?▶
Staples typically maintains a prompt response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to manage cybersecurity and compliance needs for industries requiring adherence to HIPAA and PCI standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery, ensuring comprehensive IT management.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers flexible pricing models, typically charging per user or per device, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews