Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Jw Computer Service is a managed service provider based in Grants Pass, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Jw Computer Service aims to empower businesses with the technology they need to thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Jw Computer Service's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Jw Computer Service serves Grants Pass and surrounding areas including Medford, Ashland, and Cave Junction. The service area is accessible via major freeways such as I-5 and Highway 199, with local landmarks like the Rogue River and Riverside Park.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, allowing businesses to choose a plan that best fits their needs. This model provides predictable budgeting for IT services.
FAQ
What services does Jw Computer Service provide in Grants Pass, Oregon, and which industries do you specialize in locally?▶
Jw Computer Service offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Jw Computer Service average response time for tickets in Grants Pass, Oregon, and do you offer after-hours support?▶
Jw Computer Service typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that client needs are met promptly.
Does Jw Computer Service handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Jw Computer Service provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Jw Computer Service look like for a new client, and how long does it take?▶
Onboarding with Jw Computer Service involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Jw Computer Service support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Jw Computer Service supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Jw Computer Service and is it per user, per device, or a flat monthly plan?▶
Pricing with Jw Computer Service is based on a flat monthly plan with tiered options, allowing businesses to select a package that fits their specific needs, whether it be per user or per device.
Customer Reviews