Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TANET is a managed service provider located in Gladstone, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, TANET aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TANET for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
TANET serves Gladstone and surrounding areas including Oregon City, West Linn, Milwaukie, and Clackamas. The service area is accessible via major freeways such as I-205 and I-5, and is near landmarks like the Clackamas River and Gladstone Community Center.
Pricing Model
TANET typically employs a flat monthly pricing model with tiered options based on service levels. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does TANET provide in Gladstone, Oregon, and which industries do you specialize in locally?▶
TANET provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is TANET average response time for tickets in Gladstone, Oregon, and do you offer after-hours support?▶
TANET typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure client needs are met at all times.
Does TANET handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TANET is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with TANET look like for a new client, and how long does it take?▶
Onboarding with TANET involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does TANET support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TANET supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TANET and is it per user, per device, or a flat monthly plan?▶
TANET uses a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews