Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedGoogle Workspace Partner
Overview
Hyak is a managed service provider located in Florence, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and responsiveness, Hyak serves various industries, helping organizations enhance their productivity and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Hyak for their responsiveness and reliability in managing IT services. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Hyak serves the Florence area and nearby cities such as Reedsport, Dunes City, and Yachats. The service area is accessible via Highway 101 and is close to landmarks like the Siuslaw River and the Florence Events Center.
Pricing Model
Hyak offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does Hyak provide in Florence, Oregon, and which industries do you specialize in locally?▶
Hyak provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Hyak average response time for tickets in Florence, Oregon, and do you offer after-hours support?▶
Hyak typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Hyak handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Hyak is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Hyak look like for a new client, and how long does it take?▶
Onboarding with Hyak involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Hyak support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Hyak supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Hyak and is it per user, per device, or a flat monthly plan?▶
Hyak offers a flexible pricing model that can be based on a per user or per device basis, as well as flat monthly plans with different tiers to accommodate various service levels.
Customer Reviews