Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Uptime Sciences is a managed service provider based in Eugene, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. Uptime Sciences serves a diverse range of industries, providing tailored support that enhances productivity and security for organizations in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Uptime Sciences for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Uptime Sciences serves the Eugene area, including nearby cities such as Springfield, Cottage Grove, and Junction City. The business is conveniently located near Interstate 5 and Highway 99, close to landmarks like the University of Oregon and Skinner Butte Park.
Pricing Model
Uptime Sciences typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Uptime Sciences provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Uptime Sciences offers a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is Uptime Sciences average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
Uptime Sciences maintains a strong average response time for support tickets, typically addressing issues promptly. They also provide after-hours support to ensure continuous service for their clients.
Does Uptime Sciences handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Uptime Sciences is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that their clients meet necessary regulatory standards.
What does onboarding with Uptime Sciences look like for a new client, and how long does it take?▶
Onboarding with Uptime Sciences involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Uptime Sciences support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Uptime Sciences supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Uptime Sciences and is it per user, per device, or a flat monthly plan?▶
Uptime Sciences utilizes a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it is per user or per device.
Customer Reviews