Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TRACKtown Computer Services is a managed service provider located in Eugene, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for organizations of various sizes. With a commitment to reliability and customer satisfaction, TRACKtown aims to empower businesses by providing tailored technology support and management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TRACKtown Computer Services for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, contributing to a positive overall experience.
Service Coverage Area
TRACKtown Computer Services serves Eugene and surrounding areas including Springfield, Cottage Grove, and Junction City. Major freeways in the vicinity include I-105 and OR-99, with notable landmarks such as the University of Oregon and Skinner Butte Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does TRACKtown Computer Services provide in Eugene, Oregon, and which industries do you specialize in locally?▶
TRACKtown Computer Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is TRACKtown Computer Services average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. TRACKtown also offers after-hours support to ensure clients receive assistance when needed.
Does TRACKtown Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TRACKtown Computer Services provides cybersecurity solutions and assists clients in maintaining compliance with HIPAA and PCI standards.
What does onboarding with TRACKtown Computer Services look like for a new client, and how long does it take?▶
Onboarding with TRACKtown involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TRACKtown Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TRACKtown supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data security and accessibility.
How does pricing work with TRACKtown Computer Services and is it per user, per device, or a flat monthly plan?▶
Pricing at TRACKtown Computer Services is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit client needs.
Customer Reviews