Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
StepUP IT Services, LLC is a managed service provider located in Eugene, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, StepUP IT Services aims to empower organizations by leveraging technology to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of StepUP IT Services, LLC. Reviews often mention effective communication and a strong commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
StepUP IT Services, LLC serves Eugene and nearby areas including Springfield, Creswell, and Junction City. Major freeways such as I-105 and I-5 provide easy access, while local landmarks include the University of Oregon and Skinner Butte Park.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does StepUP IT Services, LLC provide in Eugene, Oregon, and which industries do you specialize in locally?▶
StepUP IT Services, LLC provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is StepUP IT Services, LLC average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. StepUP IT Services also offers after-hours support to ensure client needs are met promptly.
Does StepUP IT Services, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, StepUP IT Services, LLC is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with StepUP IT Services, LLC look like for a new client, and how long does it take?▶
Onboarding with StepUP IT Services involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does StepUP IT Services, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
StepUP IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with StepUP IT Services, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at StepUP IT Services is flexible, offering options for per user or per device billing, as well as flat monthly plans that can be tailored to fit different business needs.
Customer Reviews