Industries Served
HealthcareEducationNon-ProfitRetailFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Oregon Family Support Network is a managed service provider based in Eugene, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. By focusing on the unique needs of their clients, they provide tailored support that enhances productivity and protects critical data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Oregon Family Support Network. Reviews often mention their strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Oregon Family Support Network serves Eugene and surrounding areas including Springfield, Junction City, and Creswell. Major freeways in the vicinity include I-5 and OR-99, with local landmarks such as the University of Oregon and Skinner Butte Park.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. Additional services may be billed per user or device as required.
FAQ
What services does Oregon Family Support Network provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Oregon Family Support Network provides a range of IT services including managed endpoints, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, education, and non-profit organizations.
How fast is Oregon Family Support Network average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Oregon Family Support Network also offers after-hours support to ensure that clients receive assistance when needed.
Does Oregon Family Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Oregon Family Support Network is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Oregon Family Support Network look like for a new client, and how long does it take?▶
Onboarding with Oregon Family Support Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Oregon Family Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Oregon Family Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Oregon Family Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Oregon Family Support Network is generally structured as a flat monthly plan with tiered options, though additional services may be billed per user or device based on client needs.
Customer Reviews