Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mark Johnston LLC is a managed service provider based in Eugene, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Mark Johnston LLC serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Mark Johnston LLC's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Mark Johnston LLC serves Eugene and surrounding areas including Springfield, Cottage Grove, and Junction City. Major freeways in the vicinity include I-5 and OR-99, with notable landmarks such as the University of Oregon and Skinner Butte Park.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, allowing businesses to select a plan that best fits their needs. This model provides predictable budgeting for IT services.
FAQ
What services does Mark Johnston LLC provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Mark Johnston LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and finance.
How fast is Mark Johnston LLC average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
Mark Johnston LLC typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Mark Johnston LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mark Johnston LLC is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Mark Johnston LLC look like for a new client, and how long does it take?▶
Onboarding with Mark Johnston LLC involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Mark Johnston LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mark Johnston LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Mark Johnston LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with Mark Johnston LLC is based on a flat monthly plan with tiered options available, allowing businesses to choose a package that fits their specific needs.
Customer Reviews