Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
mac tonic is a managed service provider based in Eugene, Oregon, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to responsive support and tailored solutions, mac tonic serves various industries, ensuring that businesses can focus on their core operations while relying on expert IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight mac tonic's responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
mac tonic serves Eugene and surrounding areas including Springfield, Creswell, and Junction City. Major freeways include I-5 and OR-99, with local landmarks such as the University of Oregon and Hayward Field.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does mac tonic provide in Eugene, Oregon, and which industries do you specialize in locally?▶
mac tonic provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is mac tonic average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
mac tonic typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does mac tonic handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, mac tonic is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with mac tonic look like for a new client, and how long does it take?▶
Onboarding with mac tonic involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does mac tonic support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
mac tonic supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with mac tonic and is it per user, per device, or a flat monthly plan?▶
Pricing at mac tonic is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on service levels.
Customer Reviews