Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Gordon's Softputer is a managed service provider based in Eugene, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for various industries. With a focus on reliability and customer support, Gordon's Softputer aims to empower organizations by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Gordon's Softputer for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Gordon's Softputer serves Eugene and the surrounding areas, including Springfield, Creswell, and Junction City. Major freeways in the vicinity include Interstate 5 and Highway 99, with local landmarks such as the University of Oregon and Skinner Butte Park.
Pricing Model
Gordon's Softputer typically employs a flat monthly pricing model with tiered options based on service levels and user needs. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Gordon's Softputer provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Gordon's Softputer provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, finance, and retail.
How fast is Gordon's Softputer average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
Gordon's Softputer typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Gordon's Softputer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Gordon's Softputer is equipped to manage cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Gordon's Softputer look like for a new client, and how long does it take?▶
Onboarding with Gordon's Softputer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Gordon's Softputer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Gordon's Softputer supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Gordon's Softputer and is it per user, per device, or a flat monthly plan?▶
Gordon's Softputer generally uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in pricing based on user and device needs.
Customer Reviews