Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Comscend is a managed service provider based in Eugene, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Comscend serves various industries, helping organizations enhance their technological capabilities and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Comscend for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Comscend serves Eugene and nearby areas including Springfield, Cottage Grove, and Junction City. Major freeways in the vicinity include I-105 and OR-99, with notable landmarks such as the University of Oregon and Skinner Butte Park.
Pricing Model
Comscend typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Comscend provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Comscend provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, finance, and retail.
How fast is Comscend average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
Comscend typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Comscend handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Comscend is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Comscend look like for a new client, and how long does it take?▶
Onboarding with Comscend involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Comscend support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Comscend supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Comscend and is it per user, per device, or a flat monthly plan?▶
Comscend generally uses a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs.
Customer Reviews