Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedGoogle Workspace Partner
Overview
Ask Erik Computer Services is a managed service provider based in Eugene, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Ask Erik Computer Services supports various industries, helping organizations enhance their technology infrastructure and security posture.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Ask Erik Computer Services for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Ask Erik Computer Services serves Eugene and surrounding areas including Springfield, Creswell, and Junction City. They are conveniently located near Interstate 5 and Highway 99, close to landmarks such as the University of Oregon and Alton Baker Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Ask Erik Computer Services provide in Eugene, Oregon, and which industries do you specialize in locally?▶
Ask Erik Computer Services offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, finance, and retail.
How fast is Ask Erik Computer Services average response time for tickets in Eugene, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Ask Erik Computer Services also provides after-hours support to ensure critical issues are addressed promptly.
Does Ask Erik Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Ask Erik Computer Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Ask Erik Computer Services look like for a new client, and how long does it take?▶
Onboarding with Ask Erik Computer Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Ask Erik Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Ask Erik Computer Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Ask Erik Computer Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services utilized.
Customer Reviews