Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Staples is a managed service provider located in Coos Bay, Oregon, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. By serving various industries, Staples delivers tailored support that meets the unique needs of its clients, ensuring they can focus on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Staples' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Staples serves Coos Bay and surrounding areas including North Bend, Bandon, and Reedsport. The service area is accessible via major freeways such as U.S. Route 101 and Oregon Route 42, with local landmarks including the Coos Bay Boardwalk and the Oregon Dunes National Recreation Area.
Pricing Model
Staples offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with different service tiers.
FAQ
What services does Staples provide in Coos Bay, Oregon, and which industries do you specialize in locally?▶
Staples provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Staples average response time for tickets in Coos Bay, Oregon, and do you offer after-hours support?▶
Staples typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous assistance for their clients.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers a flexible pricing model that can be based on a per user or per device basis, as well as flat monthly plans with different service tiers to accommodate various client needs.
Customer Reviews