Industries Served
HealthcareRetailManufacturingEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
iCompute is a managed service provider located in Coos Bay, Oregon, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, iCompute serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend iCompute for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses in the area.
Service Coverage Area
iCompute serves Coos Bay and surrounding areas including North Bend, Bandon, and Reedsport. Major freeways include US-101 and OR-42, with local landmarks such as the Coos Bay Boardwalk and the Oregon Dunes National Recreation Area.
Pricing Model
iCompute typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does iCompute provide in Coos Bay, Oregon, and which industries do you specialize in locally?▶
iCompute provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is iCompute average response time for tickets in Coos Bay, Oregon, and do you offer after-hours support?▶
iCompute typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that client needs are met promptly.
Does iCompute handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, iCompute is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with iCompute look like for a new client, and how long does it take?▶
Onboarding with iCompute involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does iCompute support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
iCompute supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with iCompute and is it per user, per device, or a flat monthly plan?▶
iCompute operates on a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews