Industries Served
HealthcareRetailFinanceManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Grand Management Services is a managed service provider located in Coos Bay, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, retail, and finance. With a focus on reliability and customer support, they aim to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Grand Management Services for their responsiveness and reliability. Many reviews commend their effective communication and commitment to security, although some feedback indicates room for improvement in service speed.
Service Coverage Area
Grand Management Services serves Coos Bay and surrounding areas including North Bend, Bandon, and Reedsport. Major freeways in the vicinity include U.S. Route 101 and Oregon Route 42, with local landmarks such as the Coos Bay Boardwalk and the Oregon Dunes National Recreation Area.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include tiered service levels to accommodate different business needs.
FAQ
What services does Grand Management Services provide in Coos Bay, Oregon, and which industries do you specialize in locally?▶
Grand Management Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Grand Management Services average response time for tickets in Coos Bay, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Grand Management Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Grand Management Services provides cybersecurity solutions and compliance support for both HIPAA and PCI regulations.
What does onboarding with Grand Management Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of services. The process usually takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Grand Management Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Grand Management Services supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Grand Management Services and is it per user, per device, or a flat monthly plan?▶
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that include different service tiers.
Customer Reviews