Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Bay Cities Brokerage is a managed service provider located in Coos Bay, Oregon, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable support and innovative technology services tailored to various industries, including healthcare, finance, and retail. With a focus on enhancing operational efficiency and security, Bay Cities Brokerage aims to empower organizations through proactive IT management and strategic technology implementation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Bay Cities Brokerage for their responsiveness and reliability in handling IT issues. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
Bay Cities Brokerage serves Coos Bay and surrounding areas, including North Bend, Bandon, and Reedsport. The service area is accessible via Highway 101 and is near landmarks such as the Coos Bay Boardwalk and the Oregon Dunes National Recreation Area.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Bay Cities Brokerage provide in Coos Bay, Oregon, and which industries do you specialize in locally?▶
Bay Cities Brokerage provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Bay Cities Brokerage average response time for tickets in Coos Bay, Oregon, and do you offer after-hours support?▶
Bay Cities Brokerage typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Bay Cities Brokerage handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Bay Cities Brokerage is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Bay Cities Brokerage look like for a new client, and how long does it take?▶
Onboarding with Bay Cities Brokerage involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Bay Cities Brokerage support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Bay Cities Brokerage supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Bay Cities Brokerage and is it per user, per device, or a flat monthly plan?▶
Pricing at Bay Cities Brokerage is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews