Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
TEKsystems is a managed service provider located in Bend, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, catering to various industries including healthcare, finance, and education. By leveraging advanced technology and expert support, TEKsystems helps organizations enhance their operational efficiency and security, ensuring they can focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TEKsystems for their responsiveness and reliability in managing IT services. The team is noted for their strong communication skills and commitment to security, ensuring that client systems are well-protected and efficiently managed.
Service Coverage Area
TEKsystems serves the Bend area and surrounding cities such as Redmond, Sisters, and La Pine. The service area is accessible via major freeways including US-97 and OR-20, with local landmarks like the Deschutes River and Pilot Butte.
Pricing Model
TEKsystems typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to select a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does TEKsystems provide in Bend, Oregon, and which industries do you specialize in locally?▶
TEKsystems provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is TEKsystems average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
TEKsystems aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure client needs are met at all times.
Does TEKsystems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TEKsystems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with TEKsystems look like for a new client, and how long does it take?▶
Onboarding with TEKsystems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TEKsystems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TEKsystems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with TEKsystems and is it per user, per device, or a flat monthly plan?▶
TEKsystems offers a flat monthly pricing model with tiered options based on services. Pricing can be structured per user or per device, allowing flexibility for businesses.
Customer Reviews