Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Rural Technology Group is a managed service provider based in Bend, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Rural Technology Group aims to enhance productivity and reduce downtime through proactive support and tailored technology strategies.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Rural Technology Group for their responsiveness and reliability. Reviews highlight the team's commitment to security and effective communication, ensuring that businesses feel supported and informed.
Service Coverage Area
Rural Technology Group serves the Bend area and nearby cities such as Redmond, Sisters, and La Pine. The service area is accessible via major freeways including US-97 and OR-20, with local landmarks like the Deschutes River and Pilot Butte.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of clients.
FAQ
What services does Rural Technology Group provide in Bend, Oregon, and which industries do you specialize in locally?▶
Rural Technology Group offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Rural Technology Group average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, and Rural Technology Group does offer after-hours support to ensure client needs are met promptly.
Does Rural Technology Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Rural Technology Group provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Rural Technology Group look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Rural Technology Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Rural Technology Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with Rural Technology Group and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews