Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Kopperfield is a managed service provider based in Bend, Oregon, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable and secure technology services, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to responsiveness and customer satisfaction, Kopperfield serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Kopperfield for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
Kopperfield serves the Bend area and nearby cities such as Redmond, Sisters, and La Pine. Major freeways include US-97 and OR-20, with local landmarks like the Deschutes River and Pilot Butte.
Pricing Model
Kopperfield offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model, with options for flat monthly plans.
FAQ
What services does Kopperfield provide in Bend, Oregon, and which industries do you specialize in locally?▶
Kopperfield provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Kopperfield average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
Kopperfield typically has a fast response time for tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Kopperfield handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Kopperfield is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Kopperfield look like for a new client, and how long does it take?▶
Onboarding with Kopperfield involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Kopperfield support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Kopperfield supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Kopperfield and is it per user, per device, or a flat monthly plan?▶
Kopperfield's pricing model is flexible, typically based on a per user or per device structure, with options for flat monthly plans to suit different business needs.
Customer Reviews