Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
JOTSTECH is a managed service provider located in Bend, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, JOTSTECH serves various industries, helping organizations enhance their productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend JOTSTECH for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
JOTSTECH serves the Bend area and nearby cities such as Redmond, Sisters, and La Pine. The service area is accessible via major freeways like US-97 and OR-20, with local landmarks including the Deschutes River and Pilot Butte.
Pricing Model
JOTSTECH offers flexible pricing models that can be tailored to client needs, including per user, per device, or flat monthly plans with tiered options.
FAQ
What services does JOTSTECH provide in Bend, Oregon, and which industries do you specialize in locally?▶
JOTSTECH provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is JOTSTECH average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
JOTSTECH typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does JOTSTECH handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, JOTSTECH is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with JOTSTECH look like for a new client, and how long does it take?▶
Onboarding with JOTSTECH involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does JOTSTECH support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
JOTSTECH supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with JOTSTECH and is it per user, per device, or a flat monthly plan?▶
JOTSTECH offers flexible pricing options that can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the model that best fits their needs.
Customer Reviews