Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
iSolutions HQ is a managed service provider located in Bend, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, iSolutions HQ aims to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight iSolutions HQ's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
iSolutions HQ serves Bend and surrounding areas including Redmond, Sisters, La Pine, and Sunriver. The service area is accessible via major freeways such as US-97 and OR-20, with notable landmarks including the Deschutes River and Pilot Butte.
Pricing Model
iSolutions HQ typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
FAQ
What services does iSolutions HQ provide in Bend, Oregon, and which industries do you specialize in locally?▶
iSolutions HQ provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is iSolutions HQ average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
iSolutions HQ typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does iSolutions HQ handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, iSolutions HQ is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with iSolutions HQ look like for a new client, and how long does it take?▶
Onboarding with iSolutions HQ involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does iSolutions HQ support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
iSolutions HQ supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with iSolutions HQ and is it per user, per device, or a flat monthly plan?▶
iSolutions HQ offers a flat monthly pricing model with tiered options based on services. Pricing can be structured per user or per device, allowing flexibility for clients.
Customer Reviews