Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ISG Software Research is a managed service provider based in Bend, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, ISG Software Research helps organizations streamline their IT processes and safeguard their data, ensuring a reliable and secure digital environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend ISG Software Research for their responsiveness and reliability. Many reviews highlight the team's strong communication skills and commitment to security, ensuring peace of mind for their customers.
Service Coverage Area
ISG Software Research serves the Bend area and nearby cities such as Redmond, Sisters, and Sunriver. The service area is accessible via major freeways including US-97 and OR-20, and is close to landmarks like the Deschutes River and Pilot Butte.
Pricing Model
ISG Software Research offers flexible pricing structures, typically based on a per-user or per-device model. They may also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does ISG Software Research provide in Bend, Oregon, and which industries do you specialize in locally?▶
ISG Software Research provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is ISG Software Research average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
ISG Software Research typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does ISG Software Research handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ISG Software Research is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ISG Software Research look like for a new client, and how long does it take?▶
Onboarding with ISG Software Research involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does ISG Software Research support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ISG Software Research supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ISG Software Research and is it per user, per device, or a flat monthly plan?▶
ISG Software Research offers pricing models based on per user or per device, as well as flat monthly plans. This flexibility allows businesses to choose a structure that best fits their needs.
Customer Reviews