Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Connected Technologies is a managed service provider based in Bend, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, Connected Technologies aims to empower businesses to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Connected Technologies for their responsiveness and reliability. Many reviews commend their effective communication and robust security measures, contributing to a positive overall experience.
Service Coverage Area
Connected Technologies serves Bend and surrounding areas including Redmond, Sisters, and La Pine. Major freeways in the vicinity include US-97 and OR-20, with notable landmarks such as the Deschutes River and Pilot Butte.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Connected Technologies provide in Bend, Oregon, and which industries do you specialize in locally?▶
Connected Technologies offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Connected Technologies average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Connected Technologies also provides after-hours support to ensure critical issues are addressed promptly.
Does Connected Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Connected Technologies has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Connected Technologies look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Connected Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Connected Technologies supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Connected Technologies and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service based on client needs.
Customer Reviews