Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedVMware Certified Professional
Overview
Cascade IT Services is a managed service provider based in Bend, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Cascade IT Services serves a diverse range of industries, helping organizations thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Cascade IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction reflects a commitment to high-quality service.
Service Coverage Area
Cascade IT Services operates in Bend and serves nearby areas including Redmond, Sisters, La Pine, and Sunriver. Major freeways in the vicinity include US-97 and OR-20, with local landmarks such as the Old Mill District and Pilot Butte.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, allowing businesses to choose a plan that best fits their needs. Additional services may be billed per user or device as required.
FAQ
What services does Cascade IT Services provide in Bend, Oregon, and which industries do you specialize in locally?▶
Cascade IT Services offers a range of managed IT services, including network monitoring, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Cascade IT Services average response time for tickets in Bend, Oregon, and do you offer after-hours support?▶
Cascade IT Services typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Cascade IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cascade IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Cascade IT Services look like for a new client, and how long does it take?▶
Onboarding with Cascade IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cascade IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cascade IT Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cascade IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Cascade IT Services is primarily based on a flat monthly plan with tiered options. Additional services may be charged per user or device, depending on the specific needs of the client.
Customer Reviews