Fixed Fee IT is a managed service provider located in Beaverton, Oregon, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Fixed Fee IT aims to empower organizations by managing their IT infrastructure effectively.
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Clients frequently commend Fixed Fee IT for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting the quality of service provided.
Fixed Fee IT serves Beaverton and surrounding areas including Tigard, Hillsboro, and Aloha. Major freeways in the vicinity include US-26 and OR-217, with notable landmarks such as the Beaverton City Library and Tualatin Hills Nature Park.
The pricing structure at Fixed Fee IT is typically based on a flat monthly fee with tiered options available. This model allows businesses to budget effectively while receiving comprehensive IT support.
Fixed Fee IT offers a variety of services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
The average response time for tickets at Fixed Fee IT is typically within one hour during business hours. They also provide after-hours support to ensure continuous service.
Yes, Fixed Fee IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
Onboarding with Fixed Fee IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks.
Fixed Fee IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
Pricing at Fixed Fee IT is generally structured as a flat monthly plan, allowing businesses to choose from different tiers based on their specific needs.