Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Baker Tech is a managed service provider located in Baker City, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Baker Tech serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Baker Tech for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Baker Tech serves Baker City and nearby areas including La Grande, Ontario, and Haines. The business is conveniently located near Interstate 84 and U.S. Route 30, close to landmarks such as the Baker County Courthouse.
Pricing Model
Baker Tech offers a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Baker Tech provide in Baker City, Oregon, and which industries do you specialize in locally?▶
Baker Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Baker Tech average response time for tickets in Baker City, Oregon, and do you offer after-hours support?▶
Baker Tech typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does Baker Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Baker Tech is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Baker Tech look like for a new client, and how long does it take?▶
Onboarding with Baker Tech involves an initial assessment of IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Baker Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Baker Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Baker Tech and is it per user, per device, or a flat monthly plan?▶
Baker Tech operates on a flat monthly pricing model with tiered options based on the services provided, allowing for flexibility in budgeting for IT support.
Customer Reviews