Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MossyTech is a managed service provider located in Astoria, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, MossyTech aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend MossyTech for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
MossyTech serves Astoria and surrounding areas including Warrenton, Seaside, and Gearhart. The service area is accessible via major freeways such as US-101 and OR-30, with local landmarks like the Astoria Column and the Columbia River Maritime Museum.
Pricing Model
MossyTech offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does MossyTech provide in Astoria, Oregon, and which industries do you specialize in locally?▶
MossyTech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is MossyTech average response time for tickets in Astoria, Oregon, and do you offer after-hours support?▶
MossyTech typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does MossyTech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MossyTech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with MossyTech look like for a new client, and how long does it take?▶
Onboarding with MossyTech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does MossyTech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MossyTech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with MossyTech and is it per user, per device, or a flat monthly plan?▶
MossyTech offers pricing based on a per user or per device model, as well as flat monthly plans with tiered options to accommodate different business sizes and needs.
Customer Reviews