Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackup solutions
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
It-Connection is a managed service provider based in Albany, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while IT needs are expertly managed. With a commitment to reliability and customer satisfaction, It-Connection serves various industries, providing tailored support to enhance business efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend It-Connection for their responsiveness and reliability in managing IT services. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
It-Connection serves Albany and surrounding areas, including Corvallis, Lebanon, Sweet Home, and Millersburg. The service area is accessible via major freeways such as I-5 and Highway 20, with local landmarks including the Albany Historic Carousel and Museum.
Pricing Model
It-Connection offers a flexible pricing structure based on a flat monthly fee, with options available per user or per device. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does It-Connection provide in Albany, Oregon, and which industries do you specialize in locally?▶
It-Connection provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is It-Connection average response time for tickets in Albany, Oregon, and do you offer after-hours support?▶
It-Connection typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does It-Connection handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, It-Connection is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with It-Connection look like for a new client, and how long does it take?▶
Onboarding with It-Connection involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does It-Connection support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
It-Connection supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with It-Connection and is it per user, per device, or a flat monthly plan?▶
It-Connection offers a flexible pricing model that can be structured per user, per device, or as a flat monthly plan, allowing businesses to choose the option that best fits their needs.
Customer Reviews