Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Globalquest Solutions, Inc. – IT Support Buffalo NY is a managed service provider based in Williamsville, New York, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, Globalquest Solutions aims to empower clients through technology, ensuring they can focus on their core business objectives while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Globalquest Solutions for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Globalquest Solutions serves the Williamsville area and nearby cities such as Buffalo, Amherst, and Cheektowaga. Major freeways include I-90 and I-290, with local landmarks like the Buffalo Niagara International Airport and the Northtown Center.
Pricing Model
The pricing structure typically operates on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Globalquest Solutions, Inc. – IT Support Buffalo NY provide in Williamsville, New York, and which industries do you specialize in locally?▶
Globalquest Solutions offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Globalquest Solutions, Inc. – IT Support Buffalo NY average response time for tickets in Williamsville, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Globalquest Solutions also provides after-hours support to ensure critical issues are addressed promptly.
Does Globalquest Solutions, Inc. – IT Support Buffalo NY handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Globalquest Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Globalquest Solutions, Inc. – IT Support Buffalo NY look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process can take anywhere from a few days to a couple of weeks, depending on the complexity of the client's needs.
What tools and platforms does Globalquest Solutions, Inc. – IT Support Buffalo NY support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Globalquest Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Globalquest Solutions, Inc. – IT Support Buffalo NY and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews