Industries Served
HealthcareFinanceEducationRetailLegal
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ProTech IT Solutions is a managed service provider based in White Plains, New York, specializing in IT support and managed services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a commitment to reliability and customer satisfaction, ProTech IT Solutions aims to empower businesses by providing expert IT management and support.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight ProTech IT Solutions' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
ProTech IT Solutions serves White Plains and surrounding areas including Yonkers, New Rochelle, and Scarsdale. Major freeways include I-287 and I-684, with local landmarks such as the White Plains City Hall and the Westchester Mall.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains provide in White Plains, New York, and which industries do you specialize in locally?▶
ProTech IT Solutions offers a variety of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains average response time for tickets in White Plains, New York, and do you offer after-hours support?▶
ProTech IT Solutions typically responds to tickets within a few hours during business hours and offers after-hours support to ensure continuous service for their clients.
Does ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProTech IT Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains look like for a new client, and how long does it take?▶
Onboarding with ProTech IT Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProTech IT Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery services to ensure business continuity.
How does pricing work with ProTech IT Solutions | New York IT Support & Managed IT Services Company in White Plains and is it per user, per device, or a flat monthly plan?▶
Pricing at ProTech IT Solutions is flexible, typically based on a per-user or per-device model, with options for flat monthly plans tailored to the specific needs of businesses.
Customer Reviews