Industries Served
HealthcareRetailManufacturingFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Plantrol Systems Ltd is a managed service provider located in Westfield, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Plantrol Systems Ltd delivers tailored IT support, ensuring that clients can rely on their technology to drive success in a competitive market.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Plantrol Systems Ltd's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Plantrol Systems Ltd serves Westfield and surrounding areas including Dunkirk, Fredonia, and Mayville. The service area is accessible via major freeways such as I-90 and NY-394, with local landmarks including the Westfield Memorial Hospital.
Pricing Model
Pricing is structured on a per-user basis, allowing businesses to scale their IT services according to their needs. There are also options for flat monthly plans with tiered services.
FAQ
What services does Plantrol Systems Ltd provide in Westfield, New York, and which industries do you specialize in locally?▶
Plantrol Systems Ltd provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Plantrol Systems Ltd average response time for tickets in Westfield, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Plantrol Systems Ltd also offers after-hours support for critical issues.
Does Plantrol Systems Ltd handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Plantrol Systems Ltd provides cybersecurity solutions and compliance support for both HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Plantrol Systems Ltd look like for a new client, and how long does it take?▶
Onboarding with Plantrol Systems Ltd involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Plantrol Systems Ltd support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Plantrol Systems Ltd supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Plantrol Systems Ltd and is it per user, per device, or a flat monthly plan?▶
Pricing with Plantrol Systems Ltd is primarily per user, with options for flat monthly plans that include different tiers of service based on the needs of the business.
Customer Reviews