Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SLICFiber & Westelcom is a managed service provider located in Watertown, New York, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology services, including cybersecurity, cloud solutions, and network management. By focusing on the unique needs of industries in the region, SLICFiber & Westelcom helps organizations enhance their operational efficiency and security, ensuring they can thrive in a competitive environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight SLICFiber & Westelcom's responsiveness and reliability in managing their IT needs. The company is noted for its strong communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
SLICFiber & Westelcom serves the Watertown area and nearby cities such as Jefferson, Clayton, and Adams. They are conveniently located near major freeways including I-81 and NY-3, close to landmarks like the Jefferson County Historical Society.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does SLICFiber & Westelcom provide in Watertown, New York, and which industries do you specialize in locally?▶
SLICFiber & Westelcom provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is SLICFiber & Westelcom average response time for tickets in Watertown, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. SLICFiber & Westelcom also offers after-hours support to ensure client needs are met promptly.
Does SLICFiber & Westelcom handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SLICFiber & Westelcom provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with SLICFiber & Westelcom look like for a new client, and how long does it take?▶
Onboarding with SLICFiber & Westelcom involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does SLICFiber & Westelcom support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SLICFiber & Westelcom supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure data integrity.
How does pricing work with SLICFiber & Westelcom and is it per user, per device, or a flat monthly plan?▶
Pricing with SLICFiber & Westelcom is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews