Industries Served
HealthcareEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NNYOnline is a managed service provider based in Watertown, New York, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while NNYOnline manages their IT infrastructure. With a commitment to reliability and security, NNYOnline serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight NNYOnline's responsiveness and reliability in managing their IT needs. The team is praised for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
NNYOnline serves the Watertown area and nearby cities such as Clayton, Sackets Harbor, and Fort Drum. The business is conveniently located near Interstate 81 and close to landmarks like the Jefferson County Historical Society.
Pricing Model
NNYOnline utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does NNYOnline provide in Watertown, New York, and which industries do you specialize in locally?▶
NNYOnline provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, retail, and manufacturing.
How fast is NNYOnline average response time for tickets in Watertown, New York, and do you offer after-hours support?▶
NNYOnline typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does NNYOnline handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NNYOnline is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with NNYOnline look like for a new client, and how long does it take?▶
Onboarding with NNYOnline involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does NNYOnline support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NNYOnline supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with NNYOnline and is it per user, per device, or a flat monthly plan?▶
NNYOnline offers a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it is per user or per device.
Customer Reviews