Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Integrated Systems is a managed service provider located in Victor, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Integrated Systems delivers reliable technology support that enhances operational efficiency and security, allowing clients to concentrate on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients commonly praise Integrated Systems for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Integrated Systems serves the Victor area and nearby cities such as Rochester, Penfield, and Farmington. The business is conveniently located near major freeways including I-490 and I-90, close to landmarks like Eastview Mall.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Integrated Systems provide in Victor, New York, and which industries do you specialize in locally?▶
Integrated Systems provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Integrated Systems average response time for tickets in Victor, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Integrated Systems also offers after-hours support to ensure critical issues are addressed promptly.
Does Integrated Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Integrated Systems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Integrated Systems look like for a new client, and how long does it take?▶
Onboarding with Integrated Systems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Integrated Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Integrated Systems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Integrated Systems and is it per user, per device, or a flat monthly plan?▶
Pricing with Integrated Systems is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews