Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Secure Network Solutions is a managed service provider based in Utica, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Secure Network Solutions aims to provide reliable support and innovative services to various sectors, ensuring that clients can focus on their core business activities without IT disruptions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Secure Network Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, providing peace of mind to businesses in the area.
Service Coverage Area
Secure Network Solutions serves Utica and surrounding areas including Rome, New Hartford, and Whitesboro. The business is conveniently located near major freeways such as I-90 and I-790, and is close to landmarks like the Utica Zoo and the Munson-Williams-Proctor Arts Institute.
Pricing Model
The pricing structure at Secure Network Solutions is typically based on a flat monthly fee with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does Secure Network Solutions provide in Utica, New York, and which industries do you specialize in locally?▶
Secure Network Solutions offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Secure Network Solutions average response time for tickets in Utica, New York, and do you offer after-hours support?▶
The average response time for tickets at Secure Network Solutions is typically within one hour during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Secure Network Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Secure Network Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Secure Network Solutions look like for a new client, and how long does it take?▶
Onboarding with Secure Network Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Secure Network Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Secure Network Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Secure Network Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Secure Network Solutions is generally structured as a flat monthly plan with options based on either per user or per device, allowing flexibility for different business sizes.
Customer Reviews